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What's wrong with this conversation?

Understanding without clarification

20. April 2024

Here's a sample conversation between a Manager and one of their team members.

What do you think went wrong here?

Manager: "James, have you received the supplier evaluation report?"

James: "Yes."

Manager: "Have you already read it?"

James: "Yes, I have. It was quite complex."

Manager: "Ok. So have you understood the new evaluation matrix?"

James: "Yes, of course." (What else can he say...)

Manager: "Have you already thought about how to present it?"

James: "No, not yet."

Manager: "Can you squeeze that in somehow until our next 1:1 in a week?"

James: "Yes...sure."

Manager: "Glad to hear that. Then let's move on to the next topic."

How painful was this to read?

How familiar did it feel?

What happened here? Send me a short reply with your thoughts! I'm curious!

Next week, we will share some thoughts on what's going on here and how to do it differently!