Consider Head, Heart and Hands to prepare for interactions

I observed a common mistake many managers make when getting ready for an important interaction: they limit their preparation to data and talking points and how to convince through logic. However, that's not enough in most cases.

Here's a way how to think about it differently with "3Hs": Head, Heart and Hand

🗣️ Head

This represents that FACTUAL information and data. What arguments do you want the other person to know? Jot down the key points to make your case logically and rationally.

💙 Heart

This covers the EMOTIONAL aspects of a conversation. Unless you're meeting with an AI bot, emotions are always relevant. How do you want the other person to feel during and after the discussion? Additionally, how might YOU feel, and how can you prepare yourself?

🤲 Hands

This addresses the TANGIBLE outcomes and actions generated. What specific results do you hope the meeting will produce? Figure out what practical actions need to happen as a result.

In my experience, discussions and meetings are more effective when they recognize and address all three -- Head, Heart, and Hands.

So before your next big meeting, use this framework to get ready. Figure out what 🗣️ factual data is needed, how to 💙 connect emotionally, and what 🤲 practical actions to target.

Which area do you tend to favor or neglect when preparing? Head, Heart or Hands? Being mindful of that tendency can also help you take a more balanced approach.

Good luck!