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Snorkel before you Scuba!

Fix structure before blaming people—misalignment often stems from unclear roles.

April 19, 2026

Before you dive deep into personality clashes or individual skill gaps (scuba diving), you have to snorkel just below the surface and check the structure. Are goals clear? Are roles defined? Is the context understood?

More often than not, people are rowing hard, but they are rowing in completely different directions because the structure is broken. A perceived personality conflict is frequently just a structural problem wearing a human face. Two people are stepping on each other's toes simply because their role definitions overlap.

That was quite a lightbulb moment for me.

If your team is underperforming, don't automatically jump to fixing the people. Fix the environment first.

Where might your team's structure need a little bit of snorkeling today?