% BETTER - Replace WHY with WHAT

Your weekly source of insight to increase your Leader Coaching impact

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↗️ 1% BETTER

by Maik from IntelliCoach

💡 Replace WHY with WHAT

"WHY did you do that?!"

The person ASKING this wants to know a reason.

The person RECEIVING it likely hears some blame.

'Why' questions have judgment built in.

Try to ask 'why' in a neutral way. It's really hard!

Instead, we can ask the same thing using 'how' and 'what' with a neutral tone.

Below are some examples.

Please emphasise the capitalised words in your head!

From

to

“What contributed to this outcome?"

“WHY did YOU break it?!”

“What caused this to break?” or “How did this break?”

“WHY do YOU want to do it this way?!”

“What makes this work in your opinion?”

You signal that you are after someTHING, not someONE.

We all have the power to take some unnecessary edge off our daily language!

Good luck!

Maik

AND WHAT ELSE?

A few more things that are going on this week!

"The WORST use case for coaching is also the MOST popular!"

Episode 81: Continuing from last week, this episode takes a peak at the worst and best use cases for professional-level coaching in organisations! LISTEN

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